Golden Star 7

The Art of Listening: Going Beyond Hearing
HURIER: A Guide to Effective Listening
LISTEN: A Model for All Communications
Non-Verbal Communication: The Unspoken Language
Verbal Communication: Speaking With Clarity and Precision
Communication Styles
Feedback and Constructive Criticism
How to Give Feedback
Effective Feedback Models
CARES Feedback Model
Delivering Constructive Criticism
Story In Practice: Communicating With Care
Presentation Skills
Asking Questions
Four Models for Effective Questioning
Bloom’s Taxonomy
The GROW Model
The 5 Whys Model
The CRAFT Model
Telling Stories
Self-Reflection Pit Stop: Communication Mastery Check-In